Le Domaine Les Ranchisses » The camping » General terms and conditions of sale

GENERAL TERMS AND CONDITIONS OF SALE

General

The payment of your reservation is due 14 days before your arrival.

Unused benefits

You will be charged for the period booked as indicated on the contract. In case of late arrival or early departure, no refund will be made. (Please inform us in case of late arrival or early departure). In case of late arrival, your pitch or rental will be reserved for a period of 24 hours. After this period and in the absence of a letter or e-mail, the reservation will be cancelled without any refund. Any breakdown or deterioration resulting from a circumstance of force majeure will not give rise to any compensation. Pets are welcome with an extra charge. They must be kept on a leash, identified and vaccinated (category 1 and 2 dogs prohibited). In the rental accommodation, dogs weighing more than 10 kilos can be accepted on request. Charcoal barbecues are forbidden, gas and electric barbecues are allowed. The reception is open until 6.45 pm. The photographs, plans and images reproducing the products are not contractual. Minors not accompanied by their parent or legal guardian cannot be admitted.

The pitches

Pitches are priced per night from 1pm to 12am. Our pitches have an average surface area of 100m², they are designed for a maximum of 6 people and all have 10A electricity (European plug) and waste water drainage and water connection (terminal for several pitches). Two sanitary blocks, closed and heated, are at your disposal (disabled sanitary facilities, nursery). Service area for campings. Dog shower.

Rentals

Our rentals are divided into two sectors: Côté Prairie (centre of activities, recommended for people with reduced mobility) and Côté Terrasse (calm and beautiful view). The rentals start every day from 5pm until 10am on the day of departure. In the low season, departure times can be adapted on request. Any dissatisfaction regarding the state of cleanliness or the general state of the property must be notified at the latest 24 hours after arrival, in order to allow us to remedy the situation. For rentals, you will be asked for a deposit in the form of a bank imprint: 200€. Your departure takes place during the opening hours of the reception before 10am. After checking the mobile home and destruction of your deposit by us after your departure, a confirmation email will be sent. If not, you authorise Domaine Les Ranchisses to deduct the amount due in order to compensate for any loss, damage or cost of restoring the premises, including cleaning. Any broken dishes will be replaced or paid for.

Balneo area

The balneo area is reserved for people over 18 years of age. Swimming shorts are not permitted in the entire pool area. Sportswear and a towel are compulsory for access to the fitness room. The management declines all responsibility for the malfunctioning of the equipment in the event of damage beyond our control.

Image rights

You expressly authorise Domaine Les Ranchisses camping to use on any medium photos and videos of you or your children that may be taken during your stay for the camping’s publicity purposes. If you do not agree, please inform the reception.