Les ranchisses

Website managed and edited by:

N° RCS: Aubenas B 353 987 753
TVA (VAT number): FR93353987753
Les Ranchisses Campsite
Route de Rocher
07110 Largentière
Tel: +33 (0)4 75 88 31 97
Fax. : +33 (0)4 75 88 32 73
Website: https://www.lesranchisses.fr/
Publishing Director: Philippe Chevalier

Design and production:

Interaview Production
82, avenue du Général Patton,
49000 Angers
Website: http://www.interaview.com

General conditions of sale

Status of the booking form:

Users of this website are informed that the booking form is regarded as a reservation with online payment. When you confirm your order by clicking the "Book this treatment" button, you are thereby giving your full consent, without reserve, to this and to all of these general conditions of sale. Your order will then be processed so that you can subsequently be contacted by phone in order to make you a personalised offer of the most convenient time-slot for you.

However, we reserve the right to cancel any order made by a client with whom there has been a dispute regarding payment for a previous booking.

Offers and prices

Special offers are valid only for the period of time specified for the offer and subject to availability of stock. Prices on this website are given in euros and may be changed during the course of the year. Products ordered will be invoiced at the price applicable at the time when the order is received.

Our products are intended for sale exclusively within our own distribution networks. Consequently, sales and purchases or free gifts of our products for the purpose of resale outside our distribution networks, in particular through websites, are not permitted. As well as constituting an abuse of our brand and the integrity of our products, infringements of this kind may incur civil liability or lay the offender open to criminal proceedings.

Our offers of products displayed on the website are subject to availability of stock.

NaturSpa treatments

Photographs and text displayed on the website are to illustrate the products shown and shall not be regarded as contractual. Consequently, the NaturSpa les Ranchisses shall not be held liable for any error in any such photograph or text. Products shown on this website comply with the legislation in force.

Customer Services

Our beauticians are available to answer your questions on Mondays, Wednesdays, Thursdays, Fridays and Sundays from 10:00 to 18:00 and on Saturdays from 10:00 to 21:00. If you have any questions about exchanging a product, checking a bill or any other matter, or if would like more information about the treatment you have booked, please do not hesitate to contact us:

  • By Email  reception@lesranchisses.fr
  • By phone: Mondays, Wednesdays, Thursdays, Fridays or Sundays from 10:00 to 18:00
    and Saturdays from 10:00 to 21:00 on +33 (0)4 75 88 31 97
  • By post:
    NaturSpa
    Route de Rocher
    07110 Largentière

Data protection

Personal data and cookies

LES RANCHISSES respects the concerns of its website users relating to the confidentiality of personal information provided.

 

LES RANCHISSES ensures compliance with the obligations of the French Data Protection Authority (known as the “CNIL”).

 

LES RANCHISSES is a data processor under the French Data Protection Law passed on 6th January 1978, amended in 2004, and under the European Directive of 24th October 1995 (together referred to below as the “Data Protection Legislation”). As such LES RANCHISSES is likely to collect personal data (surnames, forenames, contact details and similar information) or non-personal data (preferences, favourites information and other related details) during user visits to our Internet site (referred to below as the “Site”) so as to able to identify users, to offer them customised services, or even to make improvements to the Site and take account of user views.

 

1 - RECIPIENTS OF DATA COLLECTED

LES RANCHISSES is the data recipient.

In any given case, LES RANCHISSES only transmits users’ personal data to a third party when:

  • the user has given his or her prior agreement for the sharing of this data;
  • LES RANCHISSES must share this data with a third party to provide the required service to the user;
  • LES RANCHISSES wishes to enable users to benefit from partner offers; or
  • LES RANCHISSES is ordered by a judicial authority or any other administrative authority to send information to such a body.

 

LES RANCHISSES can also send users’ personal data to third-party service providers as part of statistical analyses on Site use, and for Site optimisation purposes. When used in this context, users’ personal data will remain anonymous.

 

2 - PURPOSES OF DATA COLLECTION

Throughout the Site, LES RANCHISSES collects user data which is strictly necessary for the following purposes:

  • making available and personalizing the Site;
  • management of registration to receive the campsite newsletter (registrations and subscription cancellations thereto); and
  • commercial and promotional offers by the LES RANCHISSES

 

LES RANCHISSES is committed to processing and retaining all personal data entrusted to it by the user in line with the provisions of the Data Protection Legislation, solely to keep the user informed of the LES RANCHISSES news, and to enable him or her to benefit, as a priority, from goods and services linked to the activities of LES RANCHISSES.

 

3 - DATA STORAGE AND SECURITY

Data is stored for a period which does not exceed the necessary duration, regarding the purposes for which it is collected, as stated below.

  • For the management of subscription to the campsite newsletter, data is retained for as long as the subscription is active. All such data will be deleted within a 2-month time limit starting from the point the given user unsubscribes.
  • All other data will be kept for a time limit of 2 years.

 

LES RANCHISSES has endeavoured to implement all necessary precautions to protect the confidentiality and security of personal data processed, and to prevent its distortion, damage or destruction, and prevent unauthorised third-party access to the data.

Technical and organisational security measures, which comply with modern technology, in particular those falling within the sphere of information systems, have been instituted.

However, LES RANCHISSES cannot control all risks linked to Internet operation, and draws users’ attention to the existence of potential risks which are inherent in both Internet use and operation.

 

4 - RIGHTS OF USERS

Users have at any time, in compliance with the Data Protection Legislation, a right of access, updating, rectification and deletion of personal data. They may exercise this through sending a request (indicating clearly the request subject matter) by Internet to the following e-mail address:

 

reception@lesranchisses.fr

 

Alternatively send the request by post to the following address:

Domaine les Ranchisses
ROUTE DE ROCHER,
07110 Largentière

LES RANCHISSES undertakes to deal with such requests within 7 business days.

 

We inform the user of his or her right, in compliance with the Data Protection Legislation, at any time to oppose the processing, for legitimate reasons, of data having a personal nature which relates to him or her.

 

5 - COOKIES, DATA NAVIGATION AND LOCALIZATION

When accessing the Site, and after the user has agreed to continue with navigation on our website, a cookie can be installed and be retained for a maximum 13-month duration either in the user’s computer memory or hard disk, so as to facilitate navigation of the Site. A cookie does not enable users to be identified as such but it is an element which serves to register data relating to Site navigation (this includes pages consulted, the date and time of consultation and other factors).

 

The Cookies provided enable:

  • the facilitation of your navigation experience on the Site, improved relevance and ergonomics of the services consulted upon the Site, and the adaptation of the Site layout to your specific IT environment;
  • memorisation of the data relating to a form which the user has completed on the Site (for registration or account access), or for products selected on the Site (contained in your basket and other similar items); and
  • the facility for counts of the number of visits to the Site, and hence the compilation of statistics.

 

Every user can refuse the registration of cookies by modifying the parameters of their Internet navigator. However, this process will lead to the deletion of all cookies used by the navigator, including those used by other websites. This can lead to the modification or the loss of certain changes or data. The deletion of cookies may have the effect of altering Site navigation, or even making such navigation difficult.

 

To account for the management of cookies and user choices, each navigator is configured differently. The configuration is detailed in the help menu of the navigators given below, which will enable the user to know how to alter his cookie preferences:

 

 

Deactivation of online cookies:

 

Cookie CategoryMeans of deactivation
Analytical and performance cookiesGoogle Analytics
Social network cookiesFacebook
Instagram
Twitter
YouTube

 

Use of online platforms to control advertising cookies:

Go to the site Youronlinechoices, offered by the digital marketing professionals grouped together under the banner of the European association known as the EDAA (European Digital Advertising Alliance). On Youronlinechoices you can refuse or accept cookies used by advertising professionals, who are members of this association.

Please note that deleting cookies may modify Site navigation or indeed make such navigation difficult.

Security and confidentiality on the Internet:

Messages that you send to us over the Internet may be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed.

Be careful not to divulge personal, sensitive or confidential details or data originating from any third party unnecessarily. Furthermore, indications as to the origin of emails we receive can be falsified. Therefore, if you wish to communicate such information to us, please use the postal service. As a consequence, no complaint, statement or request for advice sent as an Internet message will be considered.

Please communicate your requests using the postal service only. For more information on the procedures to follow, or ongoing cases, please write to the Domaine Les Ranchisses.

Intellectual property rights

Use of information on the website and copyright:

Documents originating from the Domaine Les Ranchisses company's website may only be used for the purposes of information and on a private basis. Use of the information for any other purpose is expressly prohibited.

The Domaine Les Ranchisses company endeavours to ensure, to the best of its ability, that the information displayed on the website is accurate and up to date. It reserves the right to correct the content at any time and without warning.

The company also makes visitors aware that it is their responsibility to check the information using other means, including by contacting the company.

Therefore, the Domaine Les Ranchisses company accepts no responsibility for: any ambiguity, inaccuracy or omission regarding the information available on the website; any damage resulting from fraudulent interference by a third party causing a change to the information available on the website; or, more generally, for any loss or damage, direct or indirect, regardless of the causes, origins, nature or consequences, that result from an individual’s access to the website or inability to access the website, as well as use of the website and/or the credence given to any information gained directly or indirectly from it.

Furthermore, unless indicated otherwise, the intellectual property rights related to the documents contained on the website and each of the elements created for the website are the exclusive property of the Domaine Les Ranchisses company or its suppliers, who grant no licence or right other than to visit the website.

Any documents published on the website may be reproduced for information purposes in a personal and private capacity only. All reproduction and use of copies for other purposes is expressly prohibited.

All the trademarks used on the website belong to their respective companies.

All products, logos and images used on the website’s pages are the property of their respective brands.

Photographs illustrating products are not contractually binding.

Technical information:

The website is accessible 24 hours a day, 7 days a week, except where this is impossible as a result of force majeure, IT difficulties, problems related to the structure of the communication network and technical difficulties. Access to the website may be suspended at any time for maintenance reasons.

Application of French law:

Failure to comply with the present provisions may render the culprit liable to prosecution and to sanctions under criminal law. This document is governed and construed in accordance with French law and falls within the exclusive jurisdiction of the French courts. If any provision in the present text is found to be null, void or of no legal effect, this shall not prejudice the applicability of all the other provisions.